Frequently Asked Questions

Use the "Last Minute" filter on the Tours page to see every deal with the soonest departure dates and limited availability in one place, and book at a great price.

Our Visa-Free Tours section features destinations Turkish citizens can visit with just a passport, no visa required, including Serbia, Georgia, Azerbaijan, the UAE (Dubai), Thailand and Morocco. We still recommend confirming the latest visa/passport requirements before you travel.

Yes. Powered by our live Kplus B2B integration, Marina Turizm lets you search flights and hotels on one platform — search your flight, then easily add a matching hotel for the same trip.

Once your booking is complete, your PNR is shown on screen and sent to your email. You can use that PNR anytime on our booking lookup page to check your reservation status.

Cancellation terms vary by tour and date, each tour detail page clearly lists the penalty percentage that applies based on how many days before departure you cancel. The earlier you cancel relative to the departure date, the higher your refund.

All payments run through our SSL-encrypted secure payment infrastructure via credit/debit card. We never store your card details, payment is processed directly by our licensed payment provider.

Prices can be displayed in TRY, USD, EUR and GBP. Our exchange rates are updated hourly, so the price you see reflects the most current market rate.

Yes, you can complete your booking as a guest without registering. If you prefer, creating a free account lets you track all your past bookings in one place and skip re-entering your details on future trips.

Many of our tours offer group and family-friendly pricing and promo code options. For larger groups, reach out through our contact channels with your trip details and we can put together a custom quote.

Tour dates and remaining availability are updated near real-time through our live supplier integration, so the dates and availability you see reflect the current allotment.

For international flights and certain tours, passenger nationality and passport details are required, these fields are clearly marked on the booking form. Domestic tours typically only require basic contact and identity information.

Use the hotel search box on the homepage to choose your destination city, check-in/check-out dates and number of rooms/guests. Pick a hotel from the results, confirm the room and board type, and complete your booking with secure online payment.

You can find live hotel options in many popular cities, including Istanbul, Paris, Rome, Barcelona, London, Prague, Amsterdam, Dubai, Cairo, Tokyo, Rio de Janeiro and Buenos Aires. Type a city into the homepage search box to see currently available hotels there.

The price shown on the hotel card and throughout booking is the total for your selected room and board type (room only, breakfast, half board, full board, all-inclusive, etc.). No surprise fees are added at payment — different board options are simply listed at their own separate prices.

Cancellation terms vary by hotel and by the room/board type you choose — the specific cancellation policy and any penalty is shown clearly before you confirm the booking. Some promotional rates are non-refundable, and that is flagged separately at selection.